RETURN & EXCHANGE POLICY
Return and Exchange Policy
- Effective from May 2020, you may exchange and return your order within 3 working days from the date you received your order.
- Our return policy is only applicable for defective and damage items that caused by our side.
- For returns, we only except exchanges. No refund is allowed.
- To be eligible for a return and exchange, your item must be unworn, unmarked, unaltered, unwashed and in a good clean condition with ALL tags still attached. Items that are damaged, marked or altered will not be accepted.
- Exchanges are only available for size and/or colour of the same style, subject to availability once your parcel reached our warehouse.
- Sale items and purchases made with discount code are NOT eligible for a full refund.
- Voucher codes cannot be re-issued and are non-refundable.
- Kindly allow 2-3 working days for us to process all return and exchanges once the parcel has reaches our warehouse.